Our social worker, Heather Mertens, helps residents move in, get settled, and make plans for their stay with us. She is available to explore any and all areas of concern with the resident and/or family members.
In addition, Heather conducts an admission interview and explains policies and procedures. A social history is obtained upon admission,and residents are informed of the Resident’s Bill of Rights and are asked to sign admission forms.
Heather joined the Greenway Manor team in 2007. Prior to this, she was the social worker at a Madison area nursing home. Heather and her husband Mike, along with their two children, live in the Spring Green area.